IT Support Specialist | Windows/Linux, Growth & Benefits

Alliance Grove; Baltimore (MD); On-site; USD 50,000 - 71,000; Full time

Job summary

Alliance Grove, a financial services firm in Baltimore, MD, seeks an IT Support Specialist to troubleshoot hardware and software issues, assist users with technical problems, and maintain system documentation.

This full-time role in a technology-driven environment offers a salary range of $50,000 to $71,498 per year, open until November 23, 2026, and a comprehensive benefits package including health insurance and retirement plan.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 2-3 years of experience in IT support or a similar role.
• Familiarity with Windows and Linux operating systems; ITIL knowledge preferred.

Responsibilities

• Provide technical support to employees, ensuring optimal performance of hardware, software, and network systems.
• Install, configure, and maintain IT equipment and software.
• Monitor and troubleshoot system issues, ensuring minimal downtime.
• Assist in the implementation of new technologies and systems.
• Educate users on IT security and data protection.
• Collaborate with the IT team to improve IT infrastructure.

Skills

Problem-solving

Communication

Team collaboration

Education

Bachelor's degree in Computer Science/Information Technology or related field

Tools

Windows

Linux

ITIL

Job description

Alliance Grove, a financial services firm in Baltimore, MD, seeks an IT Support Specialist to troubleshoot hardware and software issues, assist users with technical problems, and maintain system documentation.

This full-time role in a technology-driven environment offers a salary range of $50,000 to $71,498 per year, open until November 23, 2026, and a comprehensive benefits package including health insurance and retirement plan.