IT Support Specialist

Redwood Grove LLC; Buffalo (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Comprehensive benefits package

Job summary

Redwood Grove LLC in Buffalo, NY, seeks a full-time IT Support Specialist to keep our IT systems running smoothly. You will troubleshoot hardware and software, assist with network configurations, and train new employees on IT policies and procedures.

You will collaborate with the IT team to maintain and improve infrastructure, contribute to a professional, collegial work environment, and support ongoing growth with strong communication and teamwork.

Qualifications

• Strong IT support background.
• Proficient in various operating systems.
• Good understanding of network configurations.
• Excellent communication skills.
• Strong teamwork ability.

Responsibilities

• Troubleshoot hardware and software issues.
• Assist with network configurations.
• Train new employees on IT policies and procedures.
• Collaborate with IT team to maintain and improve IT infrastructure.

Skills

IT support

Operating systems

Network configurations

Communication

Teamwork

Job description

Redwood Grove LLC, a growing manufacturing company in Buffalo, NY, seeks a full-time IT Support Specialist. In this role, you'll provide technical assistance and ensure the smooth operation of our IT systems.

Your daily tasks will include troubleshooting hardware and software issues, assisting with network configurations, and training new employees on IT policies and procedures. You'll collaborate with our IT team to maintain and enhance our IT infrastructure.

You’ll be part of a collaborative team in Buffalo, NY, valued for teamwork and professionalism. Our office features modern technology and a comfortable work environment.

The salary for this position is negotiable and will be discussed in detail during the interview, where candidates can present their expectations and the company can outline its offer. While specific benefits are not yet disclosed, the company is committed to providing a comprehensive benefits package that may include health insurance, retirement plans, and possibly other perks. The company is an equal opportunity employer and welcomes applications from all qualified candidates.

To excel in this role, you should have a strong IT support background with experience in troubleshooting and resolving technical issues. You should be proficient in various operating systems and have a good understanding of network configurations. Excellent communication skills and teamwork ability are essential.

The hiring process may involve multiple stages, including interviews, assessments, and reference checks, depending on the specific requirements of the position.

The workplace environment is collaborative and dynamic, with opportunities for professional growth and development.

Providing technical assistance to employees, troubleshooting hardware and software issues, assisting with network configurations, providing training to new employees on IT policies and procedures, maintaining and improving IT infrastructureStrong background in IT support, experience in troubleshooting and resolving technical issues, proficiency in using various operating systems, good understanding of network configurations, excellent communication skills, ability to work well in a team environment