IT Support Specialist - TS Clearance, On-Site & Remote

MAXISIQ; Quantico (VA, MD); Hybrid; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401k match

Paid time off

Volunteer time off

Health membership reimbursement

Professional development

Job summary

MAXISIQ is seeking a Junior IT Support Specialist to provide superior customer service and ensure smooth operation of IT systems. The role supports customers remotely and in person, and is located in Quantico, VA and Huntsville, AL.

Responsibilities include end-user support, hardware/software maintenance, and network monitoring, with a focus on quick diagnosis and effective resolution. A TS clearance is required, with CI poly anticipated.

Qualifications

• Active Top-Secret clearance is required and CI poly will be performed.
• Associate's degree or equivalent combination of education and experience.
• 2 years of related IT support experience preferred.

Responsibilities

• Resolve end-user support tickets and troubleshoot hardware/software issues.
• Install, configure, and update workstations, peripherals, and operating systems.
• Monitor LANs, Wi‑Fi, routers, and switches to maximize uptime.
• Enforce basic cybersecurity measures and perform data backups.
• Coordinate with external vendors for IT equipment and services.

Skills

Technical Knowledge

Problem-Solving Skills

Communication Skills

Education

Associate degree in CS / CIS or related field

Job description

MAXISIQ is seeking a Junior IT Support Specialist to provide superior customer service and ensure smooth operation of IT systems. The role supports customers remotely and in person, and is located in Quantico, VA and Huntsville, AL.

Responsibilities include end-user support, hardware/software maintenance, and network monitoring, with a focus on quick diagnosis and effective resolution. A TS clearance is required, with CI poly anticipated.