On-Site IT Support Specialist — Top Secret Clearance (Quantico)

Socket.dev; Quantico (VA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Disability insurance

Vision insurance

401k match

Paid leave and holidays

Tuition reimbursement

Life Insurance

Job summary

AnaVation is seeking an IT Support Specialist to join our team on-site at Quantico, VA, to support a broad range of IT tasks and customer service for our federal client. You will guide users through configurations and troubleshooting, aiming for efficient issue resolution.

Responsibilities include helpdesk support, hardware/software maintenance, network monitoring, and basic security duties. A Top Secret clearance and CI poly may be required for the role.

Qualifications

• Associates Degree in Computer Science, Computer Information Systems or a related technical discipline or equivalent experience.
• 2 years of IT experience.
• Current Top Secret clearance; CI poly may be required.

Responsibilities

• Provide helpdesk and technical support; resolve end-user tickets and assist with setups.
• Install, configure, and update workstations, peripherals, and operating systems.

Skills

Technical Knowledge

Problem-Solving Skills

Communication Skills

Education

Associate degree in Computer Science or related field

Job description

AnaVation is seeking an IT Support Specialist to join our team on-site at Quantico, VA, to support a broad range of IT tasks and customer service for our federal client. You will guide users through configurations and troubleshooting, aiming for efficient issue resolution.

Responsibilities include helpdesk support, hardware/software maintenance, network monitoring, and basic security duties. A Top Secret clearance and CI poly may be required for the role.