Junior IT Support Specialist — Remote/Onsite, Growth

MAXISIQ, Inc.; Quantico (VA); On-site; USD 80,000 - 92,000; Full time

Benefits offered by this job

401(k) match

Paid time off

Health membership reimbursement

Professional development and training

Job summary

MAXISIQ, Inc. is seeking a Junior IT Support Specialist to ensure smooth operation of our IT systems at Quantico, VA and Huntsville, AL. You will guide customers through configurations and troubleshooting, providing exceptional service both remotely and on-site.

The role requires an active Top-Secret clearance with CI poly, an associate degree in a technical field, and at least two years of IT experience. You will work with hardware, software, networks, and security practices to keep systems

Qualifications

• Active Top-Secret clearance required; CI poly will be required.
• Associate degree or equivalent in computer science or related technical discipline.
• At least 2 years of related IT support experience.

Responsibilities

• Resolve end-user tickets, troubleshoot hardware/software issues, and assist with setups.
• Install, configure, and update workstations, peripherals, and operating systems.
• Monitor LAN, Wi‑Fi, routers, and switches to maximize uptime.
• Enforce cybersecurity measures and perform data backups per procedures.
• Maintain IT inventory and coordinate with external vendors.

Skills

Technical Knowledge

Problem-Solving Skills

Communication Skills

Education

Associate's degree in Computer Science or related field

Job description

MAXISIQ, Inc. is seeking a Junior IT Support Specialist to ensure smooth operation of our IT systems at Quantico, VA and Huntsville, AL. You will guide customers through configurations and troubleshooting, providing exceptional service both remotely and on-site.

The role requires an active Top-Secret clearance with CI poly, an associate degree in a technical field, and at least two years of IT experience. You will work with hardware, software, networks, and security practices to keep systems