IT Support Specialist – Top Secret Clearance (Quantico)

AnaVation LLC; Quantico (VA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical insurance (cost sharing)

Dental insurance (company paid)

Disability insurance (company paid)

Vision insurance (company paid)

401k plan with generous match

Competitive pay

Paid leave and holidays

Tuition and training reimbursement

Life and AD&D Insurance

Job summary

AnaVation is seeking an IT Support Specialist to join our team and support a range of IT-focused tasks for a client in Quantico, VA. The role requires hands-on helpdesk and on-site support, with emphasis on customer service and efficient issue resolution.

The ideal candidate will have an Associate Degree or equivalent, at least 2 years of IT experience, and must hold a current Top Secret clearance with CI poly access. On-site work at Quantico is required.

Qualifications

• Associate degree in computer-related field or equivalent training/experience.
• 2 years of related IT experience.
• Current Top Secret clearance with CI poly requirement.

Responsibilities

• Provide end-user support via helpdesk tickets and on-site assistance.
• Install, configure, and update workstations, peripherals, and OS.
• Monitor and troubleshoot LAN, Wi-Fi, routers, and switches to maintain uptime.
• Enforce basic cybersecurity measures and perform data backups.

Skills

Helpdesk Support

Troubleshooting

Customer Service

Network Support

Security Basics

Education

Associate Degree

Tools

n/a

Job description

AnaVation is seeking an IT Support Specialist to join our team and support a range of IT-focused tasks for a client in Quantico, VA. The role requires hands-on helpdesk and on-site support, with emphasis on customer service and efficient issue resolution.

The ideal candidate will have an Associate Degree or equivalent, at least 2 years of IT experience, and must hold a current Top Secret clearance with CI poly access. On-site work at Quantico is required.