IT Support Specialist – On-Site & On-Call Tech Help

Carter Express, Inc.; Anderson, Northern (IN, KY); Hybrid; USD 29,000 - 33,000; Full time

Job summary

Carter LOGISTEED Express, Inc. | Carter LOGISTEED Logistics, LLC. is hiring an IT Support Specialist I for on-site in Anderson, IN. The role handles hardware/software issues, inventory tracking, and user assistance. Training may lead to on-call rotation with a focus on customer service and timely resolution.

Requirements include a High School Diploma or GED and 2+ years with relevant technologies; strong written and verbal communication skills are essential.

Qualifications

• High School Diploma or GED required.
• 2+ years working with some of the technologies.
• Must have strong written (documentation) and verbal communication abilities.

Responsibilities

• Troubleshoot problems with software, hardware, user profiles, networking, tablets, phones, printers and external support.
• Deploy, configure, and support operating systems on desktops, laptops, and tablets.
• Provide excellent customer service with prioritization of tasks and time.
• Experience with Windows 11 Pro in an enterprise environment, Microsoft Office 365 provisioning and maintenance.

Job description

Carter LOGISTEED Express, Inc. | Carter LOGISTEED Logistics, LLC. is hiring an IT Support Specialist I for on-site in Anderson, IN. The role handles hardware/software issues, inventory tracking, and user assistance. Training may lead to on-call rotation with a focus on customer service and timely resolution.

Requirements include a High School Diploma or GED and 2+ years with relevant technologies; strong written and verbal communication skills are essential.