IT Support Specialist — On-Site & 24/7 Helpdesk

True West Beef, LLC; Jerome (ID); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive benefits

Growth opportunities

Job summary

True West Beef, LLC in Jerome, Idaho is seeking an IT Support Specialist to provide assistance with internal technologies used by employees. The role includes responsibilities such as troubleshooting hardware and software issues, logging support requests, and assisting in training programs. Candidates should have at least four years of relevant experience and strong communication skills. This position offers competitive benefits and opportunities for professional growth.

Qualifications

• Minimum of four years of relevant experience.
• Experience with physical, network, and software security.
• Experience with maintaining routing networks, VLANs, and ACLs.

Responsibilities

• Answer and prioritize incoming requests for assistance.
• Log and track calls using service desk software.
• Assist in testing and documenting new applications.

Skills

Basic hardware and software troubleshooting skills

Strong organizational skills

Ability to communicate effectively

Ability to prioritize and work independently

Education

Associates Degree in an IT program or equivalent experience

Tools

Windows

Linux

CA service desk

Job description

True West Beef, LLC in Jerome, Idaho is seeking an IT Support Specialist to provide assistance with internal technologies used by employees. The role includes responsibilities such as troubleshooting hardware and software issues, logging support requests, and assisting in training programs. Candidates should have at least four years of relevant experience and strong communication skills. This position offers competitive benefits and opportunities for professional growth.