Field IT Support Technician - On-Site Hardware Repair

Gr8ttek; Pocatello (ID); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

$40 per call / $5 per call per diem

Dell/Lenovo paid certification training

Job summary

A technology solutions firm is seeking a Field Specialist in Pocatello, Idaho. This role involves providing hardware support and troubleshooting for various client products. Candidates must have a technical certification and 1-2 years of experience. Responsibilities include customer break-fix support, clear communication, and managing service call tasks. The position may also involve driving to client locations and requires reliable transportation and a valid driver's license. Competitive compensation includes $40 per call and additional training benefits.

Qualifications

• 1–2 years of relevant experience required.
• Must have a valid driver’s license.
• Must own reliable transportation with adequate insurance.

Responsibilities

• Provide customer break-fix support for designated equipment.
• Complete all administrative tasks associated with each call.
• Control and return of assets and inventory.

Skills

Customer service skills

Clear communication

Troubleshooting

Analytical skills

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

A technology solutions firm is seeking a Field Specialist in Pocatello, Idaho. This role involves providing hardware support and troubleshooting for various client products. Candidates must have a technical certification and 1-2 years of experience. Responsibilities include customer break-fix support, clear communication, and managing service call tasks. The position may also involve driving to client locations and requires reliable transportation and a valid driver's license. Competitive compensation includes $40 per call and additional training benefits.