Onsite End-User IT Support - 3 Month Contract

Inteletech Global Inc; Boise (ID); On-site; USD 36,644; Part time

Job summary

A state education office is seeking an End User Technical Support professional in Boise, ID for a 3-month contract. The role emphasizes providing technical assistance directly to users in person, supporting Windows environments, and using a ticketing system. Candidates must have experience in face-to-face desk-side support and a strong sense of customer service. The position offers $26.60/hour and is fully onsite, requiring local candidates only.

Qualifications

• Experience providing in-person face-to-face desk-side support.
• Ability to install and support Windows environments.
• Must be able to pass a fingerprint background check.

Responsibilities

• Provide desktop technical support to end users.
• Document, track, and monitor technical issues.
• Respond to requests for technical support via phone and email.

Skills

Technical assistance

Customer service

Problem solving

Multi-tasking

Tools

Ticketing system

Microsoft Office

Windows 10 & 11

Job description

A state education office is seeking an End User Technical Support professional in Boise, ID for a 3-month contract. The role emphasizes providing technical assistance directly to users in person, supporting Windows environments, and using a ticketing system. Candidates must have experience in face-to-face desk-side support and a strong sense of customer service. The position offers $26.60/hour and is fully onsite, requiring local candidates only.