IT Support Specialist - Level I (South Hackensack)

Bergen County Technical Schools; Mill Creek (AR); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Adult EdBroker

EMT Coor

EMS

FAO

Registrar

Specilists

Technology

IT

Tech Mgr Fringe_25-26

Job summary

Bergen County Technical Schools is seeking an IT Support Specialist - Level I for the South Hackensack area. This 12-month, non-certificated position involves handling hardware/software issues, user management, email systems, and basic networking to support district operations.

The role requires 1–2 years in IT support, a high school diploma or equivalent, and physical ability to lift up to 50 lbs. A background check is required, with New Jersey residency within one year of hire.

Qualifications

• Certification in CompTIA A+ - preferred.
• Knowledge of hardware and software troubleshooting and repair.
• Knowledge of User Management systems (Active Directory, Google Workspace, Office 365)
• Experience with Email systems (Google Workspace and Office 365)
• Knowledge of Internet services, applications, and networking protocols.
• Experience with basic network troubleshooting.
• Knowledge of Operating Systems and their respective devices (Windows, macOS, ChromeOS and iOS).
• Experience with help desk and inventory systems.
• Ability to multitask efficiently.
• Excellent organizational and interpersonal skills.
• Good communication and customer service skills.
• Must be able to lift equipment up to 50lbs and pass a background check.
• 1-2 years of experience in IT support or related field
• High school diploma or equivalent.
• Must be able to perform physical work, which requires frequent bending and lifting.
• Independently lift up to 25 lbs. or with assistance over 25 lbs.
• Independently carry up to 25 lbs. or with assistance over 25 lbs.

Skills

IT support

Multitasking

Customer service

Communication

Organizational skills

Education

High school diploma or equivalent

Tools

CompTIA A+

Active Directory

Google Workspace

Office 365

Windows

macOS

ChromeOS

iOS

Email systems

Networking protocols

Help desk software

Inventory systems

Job description

IT Support Specialist - Level I (South Hackensack) JobID: 2280

• Position Type: Technology/ Computer Specialist
• Date Posted: 9/4/2026
• Location: Shared Services
• Date Available: 09/04/2026
• Closing Date: 09/18/2026

BERGEN COUNTY TECHNICAL SCHOOLS

POSITION OPENING FOR SCHOOL YEAR 2026-2027

IT SUPPORT SPECIALIST - LEVEL I

(12 Months – Non-certificated)

DISTRICT

QUALIFICATIONS

• Certification in CompTIA A+ - preferred.
• Knowledge of hardware and software troubleshooting and repair.
• Knowledge of User Management systems (Active Directory, Google Workspace, Office 365)
• Experience with Email systems (Google Workspace and Office 365)
• Knowledge of Internet services, applications, and networking protocols.
• Experience with basic network troubleshooting.
• Knowledge of Operating Systems and their respective devices (Windows, macOS, ChromeOS and iOS).
• Experience with help desk and inventory systems.
• Ability to multitask efficiently.
• Excellent organizational and interpersonal skills.
• Good communication and customer service skills.
• Must be able to lift equipment up to 50lbs and pass a background check.
• 1-2 years of experience in IT support or related field
• High school diploma or equivalent.
• Must be able to perform physical work, which requires frequent bending and lifting.
• Independently lift up to 25 lbs. or with assistance over 25 lbs.
• Independently carry up to 25 lbs. or with assistance over 25 lbs.
• Such alternatives to the above qualifications as the Board may find appropriate and acceptable.
• New Jersey residence required within one (1) year from date of hire.

Compensation Rate/Range: $45,000-$50,000

Benefits

• Adult Ed Broker
• EMT Coor
• EMS
• FAO
• Registrar
• Specilists
• Technology
• IT
• Tech Mgr Fringe_25-26

AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER