IT Support Specialist II – End-User & Network Expert

Cumberland Valley High School; Mechanicsburg (Cumberland County); On-site; USD 42,000 - 63,000; Full time

Job summary

Cumberland Valley School District in Mechanicsburg, PA is seeking a Technology Support Specialist II for a 12-month period of employment. The role maintains and supports computers, peripherals and networks at building and district levels.

A college/technical school degree is required and/or three years of experience in a computer network environment. Responsibilities include OS/software installation and upgrades, hardware assembly and inventory, wiring, troubleshooting, user assistance,

Qualifications

• College/Technical School degree required or three years in a computer network environment.
• Experience supporting end users is preferred.
• Knowledge of client/server and wireless networks is expected.
• Familiarity with Windows, Apple and Google operating systems.

Responsibilities

• Install, configure and upgrade operating systems and software using standard packages.
• Install, assemble, configure and inventory computers, monitors, network switches, access points, servers and peripherals.
• Pull cables and rewire as needed for new installations and office reconfigurations.
• Troubleshoot computer systems, hardware, software, email, network and peripheral issues; repair as needed.
• Assist users to resolve equipment and software problems as a technical resource.
• Operate, troubleshoot and install sound systems and audio-visual equipment.
• Maintain and configure district phone and voicemail systems.
• Organize inventory and assignment of computer hardware, software and peripherals by building.

Skills

Client Server and Wireless Networks

Networking concepts

Education

College/Technical School degree

Tools

Windows operating systems

macOS

Google Apps for Education

JAMF Mobile Device Management

Adobe Creative Cloud

Microsoft Office 365

Job description

Cumberland Valley School District in Mechanicsburg, PA is seeking a Technology Support Specialist II for a 12-month period of employment. The role maintains and supports computers, peripherals and networks at building and district levels.

A college/technical school degree is required and/or three years of experience in a computer network environment. Responsibilities include OS/software installation and upgrades, hardware assembly and inventory, wiring, troubleshooting, user assistance,