IT Support Specialist II: Desktop & Network Expert

Springfield Public Schools (MO); Springfield (MO); On-site; USD 30,000 - 51,000; Full time

Job summary

Springfield Public Schools in Springfield, Missouri, is seeking a Specialist II-IT Support in the Information Technology department. You will provide desktop, laptop and peripheral device support, test and install computers, diagnose hardware issues and repair equipment across district locations.

The role requires at least two years of related experience, a bachelor’s degree preferred, and CompTIA A+ certification preferred.

Qualifications

• Bachelor’s degree preferred.
• Minimum of two (2) years of job related experience is required.
• CompTIA A+ certification preferred.

Responsibilities

• Provide desktop, laptop and peripheral support across district sites.
• Test, install and configure computers and peripherals in network environments.
• Diagnose and repair hardware issues and perform repairs on Chromebooks, desktops and laptops.
• Mentor and support other IT staff; ensure timely resolutions of work orders.

Skills

Technical support

Customer service

Troubleshooting

Hardware repair

Desk-side support

Education

Bachelor’s degree preferred

Tools

CompTIA A+ certification

Job description

Springfield Public Schools in Springfield, Missouri, is seeking a Specialist II-IT Support in the Information Technology department. You will provide desktop, laptop and peripheral device support, test and install computers, diagnose hardware issues and repair equipment across district locations.

The role requires at least two years of related experience, a bachelor’s degree preferred, and CompTIA A+ certification preferred.