Tech Support Specialist I - Help Desk & PC Installations

City Water, Light and Power; Springfield, Northern (IL, KY); Híbrido; USD 48.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Pension Plan

Deferred Compensation

4 weeks paid parental leave

Up to 14 paid holidays

10-25 paid vacation days

12 paid sick days

Descripción de la vacante

The City of Springfield is hiring a Technical Support Specialist I to join the Office of Public Utilities, Information Systems Executive division. You will provide PC hardware and software support for the Public Utilities office, handling Help Desk duties and software installations.

This on-site role offers hours from 8:00 AM to 4:30 PM, with a starting rate of $48,025.27 to $65,583.58 per year. Applicants must have two years of college in computer science plus one year of PC experience, a valid

Formación

• Two years of college with courses in computer science and one year experience with PC hardware and operating software.
• A valid Class D driver’s license is also required.
• Must pass the required background investigation and sign the departmental confidentiality statement.

Responsabilidades

• Provide technical support for PC hardware and software in stand-alone and network environments, primarily supporting the Office of Public Utilities Commercial Office.
• Provide Help Desk functions dependent on Tier I or Tier II support requirements.
• Install PC hardware and software.
• Train PC users in the use of various software programs and hardware; provide hardware maintenance.

Educación

Two years of college with courses in computer science

Herramientas

PC hardware

Operating software

Descripción del empleo

The City of Springfield is hiring a Technical Support Specialist I to join the Office of Public Utilities, Information Systems Executive division. You will provide PC hardware and software support for the Public Utilities office, handling Help Desk duties and software installations.

This on-site role offers hours from 8:00 AM to 4:30 PM, with a starting rate of $48,025.27 to $65,583.58 per year. Applicants must have two years of college in computer science plus one year of PC experience, a valid