IT Support Specialist II: Desktop, Network & AV Expert

Imperial Valley College; Imperial (CA); Presencial; USD 78.000 - 102.000; A tiempo parcial

Descripción de la vacante

Imperial Valley College in Imperial, CA is seeking a Substitute- Technology Support Specialist II within the Information Technology division. The role provides technical assistance, training, installation, and service support to faculty and staff on IT hardware, peripherals, and software.

Responsibilities include second-level troubleshooting, imaging and patching, setup of workstations, and maintaining system security.

Formación

• Associate's degree in computer science or related field with two years of experience.

Responsabilidades

• Provide technical assistance, training, installation, repairs and service support to District users regarding hardware, peripheral equipment and applications software.
• Install computer, network, telecommunications and audio visual equipment and software for faculty and staff.
• Perform support duties to facilitate automated systems for District faculty and staff; respond to complex service calls.
• Coordinate and oversee IT systems used within the District domain to manage phone, imaging, patching, mobile devices and related IT systems.
• Serve as a second level resource for technical issues requiring advanced expertise.
• Install, configure and manage complex audio/video equipment in smart classrooms and meeting rooms; support device switching and touch panel interfaces.

Educación

Associate's degree in computer science or related field

Descripción del empleo

Imperial Valley College in Imperial, CA is seeking a Substitute- Technology Support Specialist II within the Information Technology division. The role provides technical assistance, training, installation, and service support to faculty and staff on IT hardware, peripherals, and software.

Responsibilities include second-level troubleshooting, imaging and patching, setup of workstations, and maintaining system security.