Campus IT Support Specialist (Substitute)

Imperial Valley College

Imperial (CA)

On-site

USD 68,000 - 88,000

Full time

10 days ago

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Job summary

Imperial Valley College is seeking a Substitute Technology Support Specialist to assist in end-user, technical, printing, and classroom support within the Information Technology division. You will help install and configure software, enable network connectivity, and provide user training across campus.

The role also covers clerical duties, work order management, and coordination of printing/duplication processes.

Qualifications

AA or AS degree in computer science, information systems, or related field or a minimum of three (3) years of experience training users and providing direct end-user technology support in an enterprise environment.

Responsibilities

Assist users in operation of technology systems (computers, software, peripherals, and equipment) and provide training as needed.
Install, adjust, maintain, and repair computer, audiovisual and related equipment; diagnose failures and replace parts.
Serve as a help desk resource for faculty, staff and administrators and provide support for instructional technology applications and projects.
Prepare and manage work orders and track printing costs and usage reports.
Coordinate campus printing/duplication processes and liaise with vendors for services.
Instruct and assist users on equipment use; set up audio/video systems for instructional activities and events.
Train and supervise student workers as assigned.