IT Support Specialist I - Onsite, College Station

TAMU Press; College Station (TX); Sur place; USD 43 000 - 52 000; Plein temps

Résumé du poste

Texas A&M University in College Station, TX is seeking an IT Professional I to provide unit-level support across systems, services, applications, and databases. The role involves resolving hardware and software problems, workstation management, and collaboration with staff to meet IT needs.

The ideal candidate will have a Bachelor's degree or equivalent experience, 4 months of customer service experience, and familiarity with ITIL fundamentals.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Four months (1 semester) of student worker and/or customer service experience.
• Knowledge of Project Management fundamentals and ITIL fundamentals.

Responsabilités

• Resolution of technical problems with vendors and staff.

Connaissances

Customer service

Project management basics

ITIL fundamentals

Interpersonal skills

Client relations

Troubleshooting

Formation

Bachelor's degree or equivalent

Description du poste

Texas A&M University in College Station, TX is seeking an IT Professional I to provide unit-level support across systems, services, applications, and databases. The role involves resolving hardware and software problems, workstation management, and collaboration with staff to meet IT needs.

The ideal candidate will have a Bachelor's degree or equivalent experience, 4 months of customer service experience, and familiarity with ITIL fundamentals.