IT Support Specialist I - Launch Your Career in Tech
Silicon Labs Careers
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Benefits offered by this job
Job summary
Silicon Labs in Boston is seeking an IT Support Specialist to join the IT Service Team. You will provide technical support for tickets and walk-up requests, assist team members, and contribute to improving support processes and documentation across our Boston site.
Ideal candidates hold a degree in Information Systems or related field, with strong communication, problem-solving, and critical thinking skills.
Qualifications
- Degree in Information Systems or a related field.
- Excellent people skills and problem-solving abilities.
- Strong communication skills (verbal and listening).
- Critical thinking skills for handling walk-up requests.
- Familiarity with Active Directory.
- Experience with Microsoft and Apple products.
Responsibilities
- Provide technical support for tickets and walk-up requests.
- Assist team members with various tasks and collaborate with other teams.
- Contribute to the continuous improvement of support processes and documentation.
- Learn about IT support to take on additional responsibilities and provide comprehensive service in the Boston office.
Skills
Education
Tools
Job description
Silicon Labs in Boston is seeking an IT Support Specialist to join the IT Service Team. You will provide technical support for tickets and walk-up requests, assist team members, and contribute to improving support processes and documentation across our Boston site.
Ideal candidates hold a degree in Information Systems or related field, with strong communication, problem-solving, and critical thinking skills.
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