IT Support Specialist I - Growth & Comprehensive Benefits

Silicon Labs

Austin (TX)

On-site

USD 59,000 - 110,000

Full time

14 days+

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Benefits offered by this job

Medical plan

Flexible vacation

Competitive salary

401k with match

RSUs

Life/AD&D and disability coverage

Flexible spending accounts

Adoption assistance

Back-Up childcare

Tuition reimbursement

Wellness offerings

Snacks

CEO updates

Job summary

Silicon Labs in Austin, TX seeks an IT Support Specialist I to provide technical assistance across tickets and walk-up requests. You will support a distributed team across sites and help improve support processes.

The ideal candidate has a degree in Information Systems, strong communication, and problem-solving skills, and can work with Active Directory and Microsoft/Apple products. The role offers competitive pay and comprehensive benefits.

Qualifications

Degree in Information Systems or related field
Excellent people skills and problem-solving abilities
Strong communication skills (verbal and listening)
Critical thinking for handling walk-up requests
Confidence and maturity in IT support scenarios

Responsibilities

Provide technical support for tickets and walk-up requests
Assist team members and collaborate with other teams; contribute to process improvement
Learn IT support to take on additional responsibilities and support the Boston office