IT Support Specialist I - Boston | RSUs & Perks

Silicon Labs

Boston (MA)

On-site

USD 59,000 - 110,000

Full time

12 days ago
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Benefits offered by this job

Great medical plans
Flexible vacation plan
Competitive salary
401k with match
Equity rewards (RSUs)
Life/AD&D and disability coverage
Flexible spending accounts
Tuition reimbursement
Monthly wellness offerings
Free snacks
3 paid volunteer days
Adoption assistance

Job summary

Silicon Labs in Boston, MA seeks an IT Support Specialist I to join the Service Team. You will handle tickets and walk‑up requests, support colleagues, and help improve IT support processes at the Boston site.

Ideal candidates will have a IS degree, strong people skills, and solid communication. The role offers a comprehensive benefits package and a competitive base salary with growth opportunities.

Qualifications

  • Degree in Information Systems or related field.
  • Excellent people skills and problem solving abilities.
  • Strong communication skills (verbal and listening).
  • Critical thinking skills for handling walk-up requests.
  • Confidence and maturity in dealing with various IT support scenarios.

Responsibilities

  • Provide technical support for tickets and walk‑up requests.
  • Assist team members with various tasks and collaborate with other teams.
  • Learn about IT support to take on additional responsibilities and provide comprehensive service in the Boston office.

Skills

People skills
Problem solving
Communication
Critical thinking
Walk-up support

Education

Degree in Information Systems or related field

Tools

Active Directory
Microsoft products
Apple products

Job description

Silicon Labs in Boston, MA seeks an IT Support Specialist I to join the Service Team. You will handle tickets and walk‑up requests, support colleagues, and help improve IT support processes at the Boston site.

Ideal candidates will have a IS degree, strong people skills, and solid communication. The role offers a comprehensive benefits package and a competitive base salary with growth opportunities.

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