IT Support Specialist

Strategic Amelioration LLC; Orlando (FL); On-site; USD 48,000 - 72,000; Full time

Job summary

Strategic Amelioration LLC is seeking a skilled IT Support Specialist in Orlando to provide technical support for our team and manage IT systems. You will troubleshoot hardware and software issues, maintain servers, networks, and applications, and ensure data security and regulatory compliance.

The role emphasizes problem-solving, strong communication, and attention to detail as you conduct regular maintenance and assist with implementing new technologies and systems to support business growth.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 3+ years of IT support experience.
• Knowledge of IT systems, networks, and applications.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and interpersonal skills.
• Knowledge of data security protocols and compliance standards.
• Adaptability and attention to detail.

Responsibilities

• Provide technical support for hardware and software issues.
• Manage and maintain IT systems, including servers, networks, and applications.
• Ensure data security and regulatory compliance.
• Conduct regular system maintenance and updates.
• Assist with the implementation of new technologies and systems.
• Maintain detailed records of technical support activities and findings.

Job description

We are seeking a skilled and reliable IT Support Specialist to provide technical support for our team. The ideal candidate will be responsible for managing IT systems, troubleshooting technical issues, and ensuring data security.

Responsibilities:

• Provide technical support for hardware and software issues.
• Manage and maintain IT systems, including servers, networks, and applications.
• Ensure data security and compliance with relevant regulations.
• Conduct regular system maintenance and updates.
• Assist with the implementation of new technologies and systems.
• Maintain detailed records of technical support activities and findings.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 3+ years of IT support experience.
• Strong knowledge of IT systems, networks, and applications.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills.
• Knowledge of data security protocols and compliance standards.
• Problem-solving: Ability to identify problems quickly and implement effective solutions.
• Adaptability: Capable of adjusting to new challenges and changes in project scope or regulations.
• Attention to Detail: Meticulous attention to detail to ensure high quality and compliance in all project deliverables.