IT Support Engineer - Desktop & Security (Lab)
Massachusetts Institute of Technology
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Job summary
Massachusetts Institute of Technology’s Laboratory for Nuclear Science in Cambridge, MA is seeking an Information Technology Support Specialist to provide direct desktop and end-user technology support for the two LNS facilities in Cambridge and Middleton and to analyze and resolve IT hardware, software, network, and security issues on a day-to-day basis.
The role also serves as the primary user-facing contact for assigned incidents and service requests, ensuring timely resolution and a high
Job description
Massachusetts Institute of Technology’s Laboratory for Nuclear Science in Cambridge, MA is seeking an Information Technology Support Specialist to provide direct desktop and end-user technology support for the two LNS facilities in Cambridge and Middleton and to analyze and resolve IT hardware, software, network, and security issues on a day-to-day basis.
The role also serves as the primary user-facing contact for assigned incidents and service requests, ensuring timely resolution and a high
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