IT Support Specialist I — Flexible Hours & Growth

Burlington Stores; New Jersey; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Employee discount

Medical, dental, vision

Job summary

Burlington Stores in New Jersey seeks an IT Support Associate to provide in-person and occasional remote assistance. You will handle tasks promptly, document incidents, and collaborate on large-scale software or hardware deployments.

The role requires an Associates degree or equivalent experience, plus A+ certification and 1–3 years’ relevant work. Strong Windows/macOS/iOS/Android knowledge and excellent communication are essential.

Qualifications

• Associates degree or equivalent work experience required.
• A+ Certification or equivalent certification relevant to PC support.
• 1-3 years of relevant work experience in the field or a related area.

Responsibilities

• Address tasks promptly with efficiency and accuracy.
• Provide excellent customer service with timely responses and clear communication.
• Maintain a detailed incident diary of steps taken to resolve issues.
• Collaborate with the team on deployments and migrations of software/hardware.
• Report regularly to supervisor and manager on progress and outcomes.

Skills

Windows 10/11

macOS

iOS

Android

Networking (TCP/IP)

DNS

DHCP

Azure

Intune

MDM

Customer service

Communication

Troubleshooting

Education

Associates Degree

A+ Certification

1-3 years experience

Tools

Intune

Azure

Job description

Burlington Stores in New Jersey seeks an IT Support Associate to provide in-person and occasional remote assistance. You will handle tasks promptly, document incidents, and collaborate on large-scale software or hardware deployments.

The role requires an Associates degree or equivalent experience, plus A+ certification and 1–3 years’ relevant work. Strong Windows/macOS/iOS/Android knowledge and excellent communication are essential.