Healthcare IT Support Specialist — Hybrid & Mission-Driven

All Seniors Foundation; Alhambra (CA); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Certification path funded

Health/dental/vision/401k

Hybrid schedule

Friendly team

Job summary

All Seniors Foundation is seeking an IT Support Specialist to keep senior-care technology running smoothly across a busy Los Angeles nonprofit. You will support 90+ staff, manage workstations and devices, and resolve software issues while maintaining network and security tools.

The role emphasizes patient and clinician-friendly service, security awareness, and collaboration with outreach teams. Hybrid schedule and a benefits package support long-term impact.

Qualifications

• 2+ years IT help desk or desktop support experience.
• Strong knowledge of Windows, macOS, Microsoft 365, and Google Workspace.
• CompTIA A+, Network+, or Security+ certification preferred.
• Familiarity with healthcare or HIPAA environments a plus.
• Bilingual ability a plus (Spanish, Korean, Armenian)

Responsibilities

• Respond to IT help tickets including hardware, software, network, and access issues.
• Set up new-hire workstations, mobile devices, and accounts (M365, Google Workspace, EHR)
• Manage software licenses, deployments, and patches across all endpoints
• Maintain endpoint security including antivirus, encryption, and MFA
• Document IT procedures, asset inventory, and password resets
• Train staff on cybersecurity best practices (phishing, MFA, secure passwords)

Skills

IT help desk experience

Hub/Spanish/Korean/Armenian bilingual

HIPAA familiarity a plus

Tools

Windows

macOS

Microsoft 365

Google Workspace

Job description

All Seniors Foundation is seeking an IT Support Specialist to keep senior-care technology running smoothly across a busy Los Angeles nonprofit. You will support 90+ staff, manage workstations and devices, and resolve software issues while maintaining network and security tools.

The role emphasizes patient and clinician-friendly service, security awareness, and collaboration with outreach teams. Hybrid schedule and a benefits package support long-term impact.