Onsite Support & Customer Care Specialist

Artech Information System LLC; Lincoln (NE); On-site; USD 35,000 - 45,000; Full time

Job summary

A prominent IT staffing company is looking for a Customer Service / Onsite Support specialist in Lincoln, NE. The ideal candidate should have 1-2 years of experience in customer service or hospitality. The role requires improving customer experience and escalating complex issues to higher expertise. This position offers a chance to enhance skills in a dynamic environment. A detail-oriented and customer-focused approach is essential for success in this role and will contribute positively to client satisfaction.

Qualifications

• 1-2 years of customer service or hospitality experience.
• Ability to escalate complex problems to higher levels of expertise within the organization.

Responsibilities

• Strive to improve customer experience elements.

Skills

Customer service

Customer care

Call center experience

Job description

A prominent IT staffing company is looking for a Customer Service / Onsite Support specialist in Lincoln, NE. The ideal candidate should have 1-2 years of experience in customer service or hospitality. The role requires improving customer experience and escalating complex issues to higher expertise. This position offers a chance to enhance skills in a dynamic environment. A detail-oriented and customer-focused approach is essential for success in this role and will contribute positively to client satisfaction.