IT Support Specialist - Help Desk & Hardware, Nationwide

Thrivas; Orlando (FL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Benefits after probation

Job summary

Thrivas is seeking an IT Support Specialist to join its IT Department in Orlando. The role is full-time and permanent, with standard hours Monday through Friday. A generous benefits package follows a 90-day probation.

Travel is expected about twice a year for office setups, and applicants with a degree and IT help desk experience are encouraged to apply. The successful candidate will monitor company systems, install and configure hardware/software, diagnose issues, and set up new user accounts

Qualifications

• Experience in IT help desk or technical support.
• Strong customer service and communication skills.
• Wamiliar with hardware/software troubleshooting.

Responsibilities

• Provide phone-based technical support for software and hardware issues.
• Install and configure computer systems and upgrades; diagnose faults.
• Set up new user accounts for employees nationwide; replace parts as needed.
• Travel about twice a year for office setups and deployments.

Skills

Phone support

Customer service

IT help desk

Team player

Education

Bachelor's degree preferred

Tools

PC hardware

Job description

Thrivas is seeking an IT Support Specialist to join its IT Department in Orlando. The role is full-time and permanent, with standard hours Monday through Friday. A generous benefits package follows a 90-day probation.

Travel is expected about twice a year for office setups, and applicants with a degree and IT help desk experience are encouraged to apply. The successful candidate will monitor company systems, install and configure hardware/software, diagnose issues, and set up new user accounts