IT Support Specialist — Growth, Security & Team Impact

Meridian Grove Partners; Memphis (TN); On-site; USD 50,000 - 68,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Job summary

Meridian Grove Partners in Memphis, TN, seeks an IT Support Specialist for a full-time role. You will troubleshoot issues, install hardware and software, and maintain IT systems to support a productive workplace.

The position requires a degree in IT or a related field and 2–3 years of IT support experience. Proficiency in Windows and macOS, plus networking and security know-how, are essential. The company offers a comprehensive benefits package and opportunities for growth.

Qualifications

• Bachelor's degree in IT or a related field.
• 2–3 years of IT support experience.
• Proficiency in Windows and macOS.
• Experience with networking and security protocols.
• Certifications such as CompTIA A+, Network+, or Azure Fundamentals are a plus.

Responsibilities

• Provide technical support to employees across the organization.
• Install, configure, and maintain computer hardware and software.
• Monitor and maintain the organization's IT infrastructure.
• Troubleshoot and resolve IT-related issues.
• Ensure the security and integrity of the organization's data.
• Assist with the implementation of new IT systems and technologies.
• Train and educate employees on the use of IT systems and technologies.
• Maintain accurate records of IT assets and software licenses.

Skills

IT support

Windows

macOS

Networking

Security protocols

Problem-solving

Communication

Education

Bachelor's degree in Computer Science or IT

Job description

Meridian Grove Partners in Memphis, TN, seeks an IT Support Specialist for a full-time role. You will troubleshoot issues, install hardware and software, and maintain IT systems to support a productive workplace.

The position requires a degree in IT or a related field and 2–3 years of IT support experience. Proficiency in Windows and macOS, plus networking and security know-how, are essential. The company offers a comprehensive benefits package and opportunities for growth.