IT Support Specialist

Meridian Elite Corp.; Colorado Springs (CO); On-site; USD 55,000 - 73,000; Full time

Benefits offered by this job

Health insurance (medical, dental, and

Vision coverage

Job summary

Meridian Elite Corp. in Colorado Springs, CO is hiring an IT Support Specialist to provide technical support to employees and maintain IT systems.

The role requires a Bachelor's degree in IT or related field, 1–3 years of IT support experience, and proficiency with Windows and Linux, networking (TCP/IP, DNS, DHCP), and IT security best practices. You will install, configure, and maintain computer systems and assist with IT policies.

Qualifications

• Bachelor's degree in IT or a related field
• 1–3 years of IT support experience
• Proficiency with Windows and Linux operating systems
• Experience with networking technologies (TCP/IP, DNS, DHCP)
• Knowledge of IT security best practices and technologies

Responsibilities

• Provide technical support to employees, resolving hardware, software, and network issues
• Install, configure, and maintain computer systems and software
• Monitor and maintain IT infrastructure, including servers, routers, and switches
• Assist in implementing new technologies and systems
• Document and maintain IT policies and procedures
• Ensure compliance with IT security policies and procedures
• Provide training and support to end-users on new technologies
• Monitor IT systems for high availability and performance
• Collaborate with IT team in a modern Colorado Springs office

Skills

Windows OS

Linux OS

Networking (TCP/IP DNS DHCP)

IT security best practices

Troubleshooting

Communication skills

Teamwork

Independent work

Education

Bachelor's degree in Computer Science / IT

Job description

Meridian Elite Corp. is hiring an IT Support Specialist in Colorado Springs, CO. This full-time position involves providing technical support to employees and maintaining IT systems. Salary ranges from $55,000 to $73,274.

As an IT Support Specialist, you will troubleshoot technical issues, assist with software and hardware installations, and provide guidance on IT policies. You will also monitor system performance and ensure data security.

You will collaborate with the IT team in a contemporary office setting in Colorado Springs, CO. The workspace is outfitted with cutting-edge technology, including state-of-the-art computers, high-speed internet, and advanced software. The modern office design fosters a collaborative atmosphere, with open spaces and shared areas that encourage teamwork and communication. The workplace is also equipped with comfortable seating, ergonomic furniture, and ample natural light, creating a productive and welcoming environment. Additionally, the office features a well-stocked break room with fresh coffee and snacks, as well as a fitness area with exercise equipment, promoting a healthy work-life balance.

The annual salary range for this position is set between $55,000 and $73,274, providing a competitive compensation package. In addition to the base salary, employees are eligible for comprehensive health insurance coverage, which includes medical, dental, and vision plans. The company also offers a robust retirement plan, allowing employees to contribute to their future financial security. Furthermore, the role includes paid time off, which typically comprises vacation days, sick leave, and holidays, ensuring a balanced work-life dynamic. These benefits are designed to support the overall well-being and satisfaction of the employees.

To be successful, you should have a bachelor's degree in IT or a related field. Experience with IT support systems and troubleshooting is required. Knowledge of network security and data backup procedures is a plus.

• Provide technical support to employees, resolving hardware, software, and network issues
• Install, configure, and maintain computer systems and software
• Monitor and maintain network infrastructure, including servers, routers, and switches
• Assist in the implementation of new technologies and systems
• Document and maintain IT policies and procedures
• Ensure compliance with IT security policies and procedures
• Provide training and support to end-users on new technologies and systems
• Monitor and maintain IT systems to ensure high availability and performance
• Bachelor's degree in Computer Science, Information Technology, or a related field
• 1-3 years of experience in IT support or a similar role
• Strong knowledge of Windows and Linux operating systems
• Experience with networking technologies, including TCP/IP, DNS, and DHCP
• Familiarity with IT security best practices and technologies
• Strong problem-solving and troubleshooting skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team