IT Support Specialist - Growth, Security & Benefits

Harbor Pacific Inc.; Cincinnati (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Tuition reimbursement

Professional workshops

Online learning access

Job summary

Harbor Pacific Inc. in Cincinnati, OH is seeking an IT Support Specialist to join our team in a full-time role. The position offers negotiable salary and growth opportunities.

You will provide technical assistance, troubleshoot hardware/software, and help maintain IT systems to support operations. Based in Cincinnati, you will work with the IT team and other departments to secure and optimize our environment.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 2+ years of hands-on IT support experience.
• Strong knowledge of Windows and macOS operating systems.
• Familiarity with network protocols and hardware components.
• Proactive problem-solving and strong user assistance skills.

Responsibilities

• Provide first-line technical support to employees, resolving IT issues and questions.
• Maintain and troubleshoot computer systems, networks, and software applications.
• Install, configure, and upgrade hardware and software as needed.
• Monitor system performance and implement improvements for efficiency.
• Assist deployment of new technologies and systems to support growth.

Skills

Technical support

Windows OS

macOS

Networking basics

Problem solving

Proactive IT approach

Education

Bachelor's degree in Computer Science/IT or related field

Tools

Routers

Switches

Firewalls

Cloud services (AWS/Azure/GC)

Cybersecurity best practices

Job description

Harbor Pacific Inc. in Cincinnati, OH is seeking an IT Support Specialist to join our team in a full-time role. The position offers negotiable salary and growth opportunities.

You will provide technical assistance, troubleshoot hardware/software, and help maintain IT systems to support operations. Based in Cincinnati, you will work with the IT team and other departments to secure and optimize our environment.