IT Support Specialist

Keystone Central LLC; Memphis (TN); On-site; USD 45,000 - 61,000; Full time

Job summary

Keystone Central LLC in Memphis, TN seeks a full-time IT Support Specialist to troubleshoot hardware and software issues, assist employees with technical problems, and ensure systems run smoothly. You’ll set up new equipment and train users on best practices, collaborating with a small IT team in a modern, productive office environment.

The role requires a bachelor’s degree in IT or a related field and 2+ years of IT support experience, with proficiency in Windows, Mac, and standard software.

Qualifications

• Bachelor's degree in IT or related field is required.
• 2+ years of IT support experience preferred.
• Proficiency with Windows and Mac operating systems.
• Strong communication and problem-solving mindset.

Responsibilities

• Troubleshoot hardware and software issues for employees.
• Assist employees with technical problems and questions.
• Set up new equipment and train users on best practices.
• Maintain systems to ensure smooth operation in Memphis office.

Skills

Troubleshooting

Communication

Customer support

Education

Bachelor's degree in IT or related field

Tools

Windows OS

Mac OS

Microsoft Office Suite

Adobe Creative Suite

Job description

Keystone Central LLC is seeking a full-time IT Support Specialist in Memphis, TN. We're a growing logistics and supply chain company, and we're looking for a tech enthusiast to

As our IT Support Specialist, you'll troubleshoot hardware and software issues, assist employees with technical problems, and ensure our systems run smoothly. You'll also set up new equipment and train users on best practices.

You'll work with our small but talented IT team in our Memphis, TN office. We're a collaborative group that values open communication and teamwork.

Our company provides a attractive compensation range, starting from $45,000 to $60,892 per year, reflecting our commitment to recognizing and rewarding employees' contributions. In addition to the salary, Available: a comprehensive benefits package, which includes health insurance, retirement plans, and paid time off. Employees can also enjoy a flexible work schedule and access to professional development opportunities. The role requires a bachelor's degree in a relevant field, typically 2-4 years of experience in the industry, and proficiency in industry-standard software such as Microsoft Office Suite and Adobe Creative Suite. The workplace is modern and equipped with the latest technology, fostering a productive and innovative environment. We value teamwork and collaboration, and employees are encouraged to participate in company events and initiatives. The position offers a dynamic and challenging work environment, with opportunities for professional development and advancement.

You'll need a bachelor's degree in IT or a related field, at least 2 years of IT support experience, and familiarity with Windows, Mac, and common software. Strong communication skills and a problem-solving mindset are essential.

Troubleshoot hardware and software issues, provide technical assistance to employees, ensure systems are running smoothly, set up new equipment, train users on best practicesBachelor's degree in a related field, 2+ years of experience in IT support or a related role, familiarity with Windows and Mac operating systems, strong communication skills, problem-solving mindset