IT Support Specialist: Keep Teams Running & Secure

Harbor Prime Partners; Indianapolis (IN); On-site; USD 42,000 - 55,000; Full time

Job summary

Harbor Prime Partners in Indianapolis, IN is seeking an IT Support Specialist to ensure smooth IT operations and provide top-tier employee support. The role involves troubleshooting hardware and software, assisting users, and maintaining systems with regular updates and backups.

Ideal candidates have a bachelor’s degree in a related field and 2–5 years of experience. Proficiency with Windows, Mac, Excel, SQL, and CRM tools is preferred. On-site role with potential for limited remote options.

Qualifications

• Bachelor's degree in a related field required.
• 2–5 years of relevant IT support experience.
• Proficiency with Windows and Mac operating systems.
• Experience with Excel, SQL or CRM tools is a plus.

Responsibilities

• Troubleshoot hardware and software issues for employees.
• Assist users with technical problems and requests.
• Maintain IT systems and perform regular updates and backups.
• Generate reports and assist with data analysis for clients.

Skills

Strong communication

Teamwork

Problem solving

Data analysis

Independent work

Education

Bachelor's degree in related field

Tools

Excel

SQL

CRM software

Job description

Harbor Prime Partners in Indianapolis, IN is seeking an IT Support Specialist to ensure smooth IT operations and provide top-tier employee support. The role involves troubleshooting hardware and software, assisting users, and maintaining systems with regular updates and backups.

Ideal candidates have a bachelor’s degree in a related field and 2–5 years of experience. Proficiency with Windows, Mac, Excel, SQL, and CRM tools is preferred. On-site role with potential for limited remote options.