IT Support Pro: End-User Tech & Systems — Cincinnati

GetJobSmart; Cincinnati (OH); On-site; USD 52,000 - 63,000; Full time

Job summary

East Northwind, a leading logistics and distribution company, in Cincinnati, OH, is hiring an IT Support Specialist. This full-time role focuses on delivering top-notch technical support to employees and clients, troubleshooting hardware and software, and maintaining IT systems in a modern office environment.

The ideal candidate has a Bachelor's degree in a relevant field and 2–3 years of experience, with strong organizational skills and the ability to meet deadlines.

Qualifications

• Bachelor's degree in a relevant field.
• 2–3 years of experience in a similar role.
• Strong organizational skills and ability to meet deadlines.
• Occasional travel to client sites or meetings may be required.

Responsibilities

• Troubleshoot hardware and software issues.
• Provide technical assistance to end-users.
• Maintain and update IT systems.
• Collaborate with IT team to deliver high-quality support services.

Skills

Troubleshooting

End-user support

IT systems maintenance

Communication skills

Education

Bachelor's degree in a relevant field

Job description

East Northwind, a leading logistics and distribution company, in Cincinnati, OH, is hiring an IT Support Specialist. This full-time role focuses on delivering top-notch technical support to employees and clients, troubleshooting hardware and software, and maintaining IT systems in a modern office environment.

The ideal candidate has a Bachelor's degree in a relevant field and 2–3 years of experience, with strong organizational skills and the ability to meet deadlines.