IT Support Specialist

Harbor Atlantic Inc.; San Antonio (TX); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Job summary

Harbor Atlantic Inc. in San Antonio, TX is seeking an IT Support Specialist to be the first point of contact for technical issues. You will troubleshoot hardware and software, maintain IT systems, and help protect network security while delivering excellent user support.

The role requires a bachelor’s degree in a related field and 3–5 years of IT support experience, with strong communication skills and a collaborative mindset. Join a growing team in a dynamic maritime/logistics environment.

Qualifications

• Bachelor’s degree in a related field and 3–5 years of IT support experience.
• Excellent communication skills and customer service orientation.
• Proficiency in troubleshooting across hardware, software, and network systems.

Responsibilities

• Provide immediate technical assistance to employees.
• Troubleshoot hardware and software issues.
• Maintain network security and implement system updates.
• Familiarity with cloud-based solutions and virtualization technologies.

Skills

Strong communication skills

IT support experience

Troubleshooting

Education

Bachelor's degree in a related field

Tools

Microsoft Office Suite

Project management software

Job description

Harbor Atlantic Inc. is hiring an IT Support Specialist in San Antonio, TX, for a full-time role. This position offers competitive pay and the chance to work for a key player in the maritime and logistics industry.

As an IT Support Specialist, you'll be the first point of contact for technical issues, providing immediate assistance to employees. Your tasks include troubleshooting hardware and software problems, maintaining IT systems, and ensuring network security.

You'll join a collaborative team in San Antonio, TX, working closely with other IT professionals. The city's vibrant culture and strong community make it an ideal place to work and live.

The annual salary for this position ranges from $38,000 to $53,897, with a comprehensive benefits package that includes health insurance, retirement plans, and paid time off. Employees can expect to work in a modern office environment, using a variety of software and tools such as Microsoft Office Suite and project management software. The role requires a bachelor's degree in a related field, typically 3-5 years of relevant experience, and strong communication skills. The position offers opportunities for professional development and growth within the company.

To succeed in this role, you need a strong IT support background, experience in troubleshooting, and proficiency in various operating systems. You should understand network security, work well under pressure, and have strong communication skills. Familiarity with cloud-based solutions and virtualization technologies is a plus.

Interested candidates should submit their applications via our company website by completing the online form, which requires a resume, cover letter, and any relevant certifications or licenses. The posting is valid through [valid_through], and candidates should ensure their applications are submitted before the deadline. The company website is accessible 24/7, and candidates can use any device with an internet connection to complete and submit their applications. The application process is straightforward and user-friendly, with clear instructions and prompts to guide candidates through each step. Once submitted, applications are reviewed by the hiring team, which may include HR representatives, department managers, and other relevant stakeholders. The review process typically takes 2-4 weeks, after which candidates will be notified of the outcome via email. The company values diversity and encourages applications from all qualified candidates, regardless of background or experience level.

• Provide immediate technical assistance to employees
• Troubleshoot hardware and software issues
• Maintain network security and implement system updatesStrong background in IT support
• Experience in troubleshooting and resolving technical issues
• Proficiency in various operating systems
• Good understanding of network security
• Strong communication skills