IT Support Specialist: Growth Path & Hands-On Tech

Duchesne County; Duchesne (UT); On-site; USD 37,000 - 40,000; Full time

Job summary

Duchesne County is seeking a dependable IT Specialist to join the Information Technology Department. The role may be filled at Specialist in Training, IT Specialist I, II, or III, depending on qualifications. You will provide technical support, troubleshoot issues, and assist with infrastructure, security, and projects.

The position requires professionalism, confidentiality, and willingness to work after-hours as needed. Possibility of advancement through structured training and certifications.

Qualifications

• Experience in help desk or technical support preferred.
• Knowledge of Windows OS, Office 365, Google Workspace, and AD user management.
• Ability to learn new software and technology; good communication skills.

Responsibilities

• Provide technical support for desktops, laptops, printers, and network connectivity.
• Troubleshoot hardware, software, system, and connectivity issues.
• Document work in ticketing system and communicate status to users.

Skills

Customer service

Technical troubleshooting

Communication skills

Education

Associate degree in Information Technology

Tools

Active Directory

Google Workspace

Windows OS

Job description

Duchesne County is seeking a dependable IT Specialist to join the Information Technology Department. The role may be filled at Specialist in Training, IT Specialist I, II, or III, depending on qualifications. You will provide technical support, troubleshoot issues, and assist with infrastructure, security, and projects.

The position requires professionalism, confidentiality, and willingness to work after-hours as needed. Possibility of advancement through structured training and certifications.