IT Specialist: Help Desk & Systems Support (I–III)

Duchesne County; Duchesne (UT); On-site; USD 26,000 - 43,000; Full time

Job summary

Duchesne County is seeking a dependable IT professional to join the Information Technology Department. The role can be filled at Specialist in Training, IT Specialist I, II, or III, depending on qualifications. You will provide desktop, network, and application support across county departments and help ensure operational IT readiness.

The position emphasizes customer service, confidentiality, and timely, professional work. Evening or after-hours work may be required based on needs.

Qualifications

• High school diploma or equivalent is required.
• Ability to learn new software and technology.
• Evidence of customer service and communication skills.

Responsibilities

• Provide technical support for desktops, laptops, printers, phones, applications, and network connectivity.
• Troubleshoot hardware, software, system, and connectivity issues.
• Maintain IT asset inventory and assist with technology lifecycle planning.
• Assist with system updates, patching, and backups.
• Document work accurately within the IT ticketing system and communicate status updates to users and staff.
• Work with County employees, departments, and vendors to identify and resolve technical issues.
• Assist with equipment deployments, imaging, configurations, and system setup.
• Perform user account administration within Active Directory and Google Workspace.

Skills

Customer service

Troubleshooting

Communication

Teamwork

Education

High school diploma or equivalent

Tools

Active Directory

Google Workspace

Windows OS

Office 365

Job description

Duchesne County is seeking a dependable IT professional to join the Information Technology Department. The role can be filled at Specialist in Training, IT Specialist I, II, or III, depending on qualifications. You will provide desktop, network, and application support across county departments and help ensure operational IT readiness.

The position emphasizes customer service, confidentiality, and timely, professional work. Evening or after-hours work may be required based on needs.