IT Support Specialist - Growth & Impact in Manufacturing

SolomonEdwards; Wright Township (PA); On-site; USD 55,000 - 65,000; Full time

Job summary

A leading staffing and recruiting firm is seeking an IT Support Specialist in the Mountain Top, PA area. This role involves providing technical support for hardware, software, and network systems, resolving IT issues, and collaborating with teams for improvements. Ideal candidates will have 1-3 years of desktop support experience and relevant certifications. The position offers a salary range of $55,000 to $65,000 per year.

Qualifications

• 1-3 years desktop support experience; good internship/co-op experience considered.

Responsibilities

• Provide day-to-day technical support for hardware, software, and network systems.
• Troubleshoot and resolve IT issues.
• Manage and maintain network equipment.
• Support system upgrades and installations.
• Track and prioritize help desk tickets.
• Collaborate with cross-functional teams for IT process improvements.
• Ensure data security and integrity.
• Administer Microsoft Exchange and collaboration tools.
• Document procedures and train end users.

Skills

Desktop support experience

Problem-solving skills

Time management

Education

CompTIA A+ or MCDA Certifications

Tools

Microsoft Exchange

SharePoint

Job description

A leading staffing and recruiting firm is seeking an IT Support Specialist in the Mountain Top, PA area. This role involves providing technical support for hardware, software, and network systems, resolving IT issues, and collaborating with teams for improvements. Ideal candidates will have 1-3 years of desktop support experience and relevant certifications. The position offers a salary range of $55,000 to $65,000 per year.