It Support Specialist

TEKsystems; United States; On-site; USD 30,307 - 38,572; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Short and long-term disability

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Job summary

TEKsystems is seeking an IT Support Specialist based in Chicago, IL. In this fully onsite role, you will provide support for hardware and software issues while troubleshooting platforms like O365 and Windows.

Qualifications include 4+ years of IT support experience, strong troubleshooting skills, and familiarity with ticketing systems. Competitive hourly pay ranges from $22.00 to $28.00, with various benefits available.

Qualifications

• 4+ years of corporate IT support experience.
• Experience with O365, Teams, Active Directory, and Windows 10.
• Experience working in a ticketing system.

Responsibilities

• Provide support for hardware, software, and system issues.
• Troubleshoot Windows, O365, Teams, and Active Directory.
• Perform hardware setup, break/fix support, and device moves.
• Manage and update tickets with clear documentation and timely resolution.
• Provide onsite and remote user support.
• Assist with A/V and web conferencing tools.

Skills

Troubleshooting

Customer service skills

O365

Active Directory

Windows 10

Job description

Overview

Our client is looking for an IT Support Specialist in Chicago, IL!

Responsibilities

• Provide support for hardware, software, and system issues
• Troubleshoot Windows, O365, Teams, and Active Directory
• Perform hardware setup, break/fix support, and device moves
• Manage and update tickets with clear documentation and timely resolution
• Provide onsite and remote user support
• Assist with A/V and web conferencing tools

Qualifications

• 4+ years of corporate IT support experience
• Experience with O365, Teams, Active Directory, and Windows 10
• Experience working in a ticketing system
• Strong troubleshooting and customer service skills

Job Type & Location

This is a Contract position based out of Chicago, IL.

Pay and Benefits

The pay range for this position is $22.00 - $28.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Chicago, IL.

Application Deadline

This position is anticipated to close on Jun 2, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.