IT Support Specialist

TEKsystems; Lisle (IL); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Life insurance

Disability coverage

HSA

Transit benefits

PTO

Job summary

TEKsystems is seeking a Desktop Support Specialist in Lisle, IL for a contract, onsite role. You will deliver end-user support, manage devices, troubleshoot problems, and assist with IT initiatives in a Microsoft-centric environment.

The role emphasizes strong customer service and clear communication with leadership. The ideal candidate brings 5+ years in desktop/end-user support, solid Microsoft 365 troubleshooting skills, and experience administering user accounts and access.

Qualifications

• 5+ years in desktop or end-user support in a corporate setting.
• Strong troubleshooting of Microsoft 365 applications and services.
• Knowledge of user account administration and access management.
• Excellent customer service and communication skills.

Responsibilities

• Provide technical end-user support for employees and leadership.
• Troubleshoot hardware, software, and access issues.
• Support Microsoft 365 applications and related tech.
• Assist with device deployments, upgrades, and refreshes.
• Manage user accounts, permissions, onboarding and offboarding.
• Document support activities and maintain technical docs.
• Collaborate with IT teams on projects and ongoing initiatives.
• Maintain high customer service while resolving issues.

Skills

Desktop support

Microsoft 365

User accounts

Customer service

Job description

Top Skills

• 5+ years of desktop support or end-user support experience
• Strong Microsoft 365 troubleshooting experience
• User account administration and access management knowledge
• Excellent customer service and communication skills

Position Overview

Our client is seeking a Desktop Support Specialist to provide technical support in a corporate environment. This role will focus on end-user support, device management, troubleshooting, and assisting with various IT initiatives. The ideal candidate will have a strong technical foundation, excellent customer service skills, and experience supporting a Microsoft-based environment.

Key Responsibilities

• Provide technical support for end users and leadership personnel
• Troubleshoot hardware, software, and access-related issues
• Support Microsoft 365 applications and related technologies
• Assist with device deployments, upgrades, and refresh projects
• Manage user accounts, permissions, and onboarding/offboarding activities
• Document support activities and maintain technical documentation
• Partner with other IT teams to support projects and ongoing initiatives
• Maintain a high level of customer service while resolving technical issues

Ideal Candidate

• Strong desktop and end-user support experience for employees and executives
• Experience working in a Microsoft environment
• Excellent troubleshooting and communication skills
• Comfortable supporting a variety of users and technologies
• Able to balance multiple priorities in a fast-paced setting

Job Type & Location

This is a Contract position based out of Lisle, IL.

Pay and Benefits

The pay range for this position is $25.00 - $33.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Lisle, IL.

Application Deadline

This position is anticipated to close on Aug 11, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Legal and Compliance Statements

• San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
• Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
• Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.