Pc Technical Support

TEKsystems; Gurnee (IL); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account

Transportation benefits

PTO / Vacation

Job summary

TEKsystems, based in Illinois, seeks an on-site IT support professional for warehouse, deployment, and asset management operations in Gurnee. The role involves handling ITSM tickets, hardware fulfillment, imaging, and asset lifecycle tasks.

The ideal candidate will have experience in IT support and asset management, familiarity with Microsoft 365 applications and ticketing systems, and a valid driver's license to transport equipment between locations.

Qualifications

• Experience in IT support, desktop support, service desk, hardware deployment, or asset management environments.
• Familiarity with Microsoft 365 applications and IT ticketing systems.
• Knowledge of inventory management and asset tracking processes.
• Experience with enterprise systems such as ITSM platforms and ERP/asset management tools.
• Valid driver's license and ability to transport equipment between locations.

Responsibilities

• Support IT warehouse, deployment, and asset management operations.
• Process and manage assigned tickets through an IT service management (ITSM) platform.
• Fulfill hardware requests by preparing, shipping, receiving, and tracking IT equipment.
• Maintain accurate inventory records and update asset management systems for received, deployed, and returned equipment.
• Assist with computer imaging, configuration, and deployment activities.
• Coordinate equipment recovery efforts for departing users, including collecting, shipping, and processing returned devices and peripherals.
• Support hardware lifecycle management, including inventory audits, device tracking, and asset disposition.
• Install and set up computer peripherals, monitors, and related equipment as needed.
• Ensure compliance with data handling, equipment recovery, and asset management procedures.
• Collaborate with internal teams to support IT hardware distribution and operational needs.
• Maintain accurate documentation of inventory, deployments, and support activities.
• Follow established policies, procedures, and safety standards while performing daily tasks.
• Perform additional duties as assigned, including local equipment pickup and delivery when required.

Skills

IT support

Microsoft 365

Inventory management

ITSM platforms

Asset management tools

Driver's license

Tools

Ticketing systems

Job description

*Key Responsibilities*

• * Support IT warehouse, deployment, and asset management operations.
• * Process and manage assigned tickets through an IT service management (ITSM) platform.
• * Fulfill hardware requests by preparing, shipping, receiving, and tracking IT equipment.
• * Maintain accurate inventory records and update asset management systems for received, deployed, and returned equipment.
• * Assist with computer imaging, configuration, and deployment activities.
• * Coordinate equipment recovery efforts for departing users, including collecting, shipping, and processing returned devices and peripherals.
• * Support hardware lifecycle management, including inventory audits, device tracking, and asset disposition.
• * Install and set up computer peripherals, monitors, and related equipment as needed.
• * Ensure compliance with data handling, equipment recovery, and asset management procedures.
• * Collaborate with internal teams to support IT hardware distribution and operational needs.
• * Maintain accurate documentation of inventory, deployments, and support activities.
• * Follow established policies, procedures, and safety standards while performing daily tasks.
• * Perform additional duties as assigned, including local equipment pickup and delivery when required.

*Preferred Qualifications*

• * Experience in IT support, desktop support, service desk, hardware deployment, or asset management environments.
• * Familiarity with Microsoft 365 applications and IT ticketing systems.
• * Knowledge of inventory management and asset tracking processes.
• * Experience with enterprise systems such as ITSM platforms and ERP/asset management tools.
• * Valid driver's license and ability to transport equipment between locations.

*Job Type & Location*

This is a Contract position based out of Gurnee, IL.

*Pay and Benefits*

The pay range for this position is $20.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• * Medical, dental & vision
• * Critical Illness, Accident, and Hospital
• * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• * Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• * Short and long-term disability
• * Health Spending Account (HSA)
• * Transportation benefits
• * Employee Assistance Program
• * Time Off/Leave (PTO, Vacation or Sick Leave)

*Workplace Type*

This is a fully onsite position in Gurnee,IL.

*Application Deadline*

This position is anticipated to close on Aug 12, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.