IT Support Specialist

Aspen Ridge Solutions; Portland (OR); On-site; USD 48,000 - 64,000; Full time

Job summary

Aspen Ridge Solutions, a technology services company based in Portland, OR, is seeking a full-time IT Support Specialist to join our Portland office. The role provides technical assistance to employees and ensures smooth operation of IT systems, with a compensation range of $48,000 to $63,959 per year.

The ideal candidate has strong communication skills, basic computer skills, and experience in troubleshooting hardware and software.

Qualifications

• High school diploma or equivalent.
• Basic computer skills.
• Experience in a similar IT support role.

Responsibilities

• Providing technical assistance to employees
• troubleshooting hardware and software issues
• ensuring the smooth operation of IT systems

Skills

Technical support

Hardware troubleshooting

Software troubleshooting

IT tools familiarity

Communication skills

IT systems familiarity

Education

High school diploma

Tools

IT support tools

Remote support tools

Job description

Aspen Ridge Solutions, a technology services company based in Portland, OR, is seeking a full-time IT Support Specialist. This role is located in our Portland office and offers a competitive compensation range of $48,000 to $63,959 per year.

The IT Support Specialist will provide technical assistance to employees, troubleshoot hardware and software issues, and ensure the smooth operation of our IT systems. This role requires a proactive approach to problem-solving and strong communication skills to effectively assist users.

In this role, you will work closely with the IT team in Portland, OR, and collaborate with employees across the company to address their technology needs. The office environment is professional and supportive, fostering a collaborative work culture.

The annual salary range for this position is between $48,000 and $63,959, with benefits not yet disclosed. Candidates should be prepared to perform a variety of tasks, including data entry, customer service, and basic administrative duties. They will require access to standard office equipment such as computers, printers, and phones. The workplace is typically an office environment, although remote work may be considered for certain tasks. Applicants should have a high school diploma or equivalent, along with basic computer skills. Experience in a similar role is preferred.

The ideal candidate will have a strong background in IT support, with experience in troubleshooting hardware and software issues. You should be proficient in using various IT support tools and have excellent communication skills to assist users effectively. Familiarity with our specific IT systems and software is beneficial.

• Providing technical assistance to employees
• troubleshooting hardware and software issues
• ensuring the smooth operation of IT systemsStrong background in IT support
• experience in troubleshooting hardware and software issues
• proficiency in IT support tools
• excellent communication skills
• familiarity with specific IT systems and software