IT Support Specialist

Aspen National LLC; Denver (CO); In loco; USD 40.000 - 53.000; Tempo pieno

Descrizione del lavoro

Aspen National LLC in Denver, CO is seeking a full-time IT Support Specialist to assist employees, troubleshoot hardware and software, and maintain IT systems. The role offers a competitive compensation and benefits package and a modern office environment.

You'll work with a collaborative IT team to perform system updates, installations, configurations, and proactive/reactive support, with emphasis on strong communication and problem-solving under pressure.

Competenze

• Strong IT support background and experience resolving technical issues.
• Familiarity with IT tools and software.
• Strong communication skills in a professional environment.
• Experience with network administration and cybersecurity is a plus.

Mansioni

• Troubleshoot hardware and software issues.
• Assist users with IT-related problems.
• Maintain IT infrastructure.
• Perform system updates, installations, and configurations.
• Provide proactive and reactive IT support.

Conoscenze

IT support

Troubleshooting

Communication

Network administration

Cybersecurity

Descrizione del lavoro

Aspen National LLC, based in Denver, CO, is hiring a full-time IT Support Specialist. This role involves providing technical support to employees and maintaining IT systems. The position offers a attractive compensation and benefits package.

As an IT Support Specialist, you'll troubleshoot hardware and software issues, assist users, and maintain IT infrastructure. Your tasks include system updates, installations, and configurations. You'll provide both proactive and reactive support to ensure IT systems' smooth operation.

You'll work with the IT team in Denver, CO, in a modern office environment. Our collaborative and supportive culture fosters teamwork and professional growth. You'll join a dedicated team of IT professionals committed to excellent support.

The salary range for this position is $40,000 to $53,439 per year. Benefits are not specified but may include health insurance, retirement plans, and other perks.

To excel in this role, you should have a strong IT support background and experience resolving technical issues. Familiarity with IT tools and software is crucial. Strong communication skills and the ability to work under pressure are essential. Experience with network administration and cybersecurity is beneficial.

• Troubleshooting hardware and software issuesAssisting users with IT-related problemsMaintaining IT infrastructurePerforming system updates, installations, and configurationsProviding proactive and reactive IT supportStrong understanding of IT support principlesProven track record of resolving technical issuesFamiliarity with common IT support tools and softwareExcellent communication skillsAbility to work well under pressureExperience with network administration and cybersecurity is a plus