IT Support Specialist

Aspen Grove Corp.; Louisville (KY); On-site; USD 55,000 - 75,000; Full time

Job summary

Aspen Grove Corp. in Louisville, KY is seeking a full-time IT Support Specialist to provide first-line help, troubleshoot hardware and software, and help maintain IT infrastructure. You will monitor system performance, manage user accounts, and contribute to security efforts.

The role requires strong IT support background, proficiency in Windows and macOS, networking knowledge, and excellent communication. A bachelor's degree and ability to work independently or on a team are preferred; the

Qualifications

• Strong IT support background with experience resolving technical issues.
• Proficiency in Windows and macOS operating systems.
• Basic networking knowledge.
• Excellent communication and teamwork skills.

Responsibilities

• Provide first-line IT support to employees
• Troubleshoot hardware and software issues
• Assist in the maintenance and upgrade of IT infrastructure
• Monitor system performance
• Manage user accounts
• Ensure the security and integrity of IT systems

Skills

IT Support

Troubleshooting

Windows

macOS

Networking

Communication

Teamwork

Education

Bachelor's degree in a relevant field

Tools

Microsoft Office

Job description

Aspen Grove Corp., a leading manufacturing company, is hiring a full-time IT Support Specialist in Louisville, KY. This role offers a challenging and dynamic environment to apply your technical skills in supporting our operations.

As an IT Support Specialist, you will provide first-line support to employees, troubleshoot hardware and software issues, and maintain and upgrade our IT infrastructure. Your tasks will include monitoring system performance, managing user accounts, and ensuring the security of our IT systems.

You will collaborate with the IT team in Louisville, KY, contributing to a team-oriented and innovative workplace. The team is committed to delivering high-quality support and maintaining the smooth operation of our IT systems.

This position offers a attractive compensation ranging from $55,000 to $75,271 per year. Benefits are not specified.

To succeed in this role, you should have a strong IT support background, with experience in troubleshooting and resolving technical issues. Proficiency in Windows and macOS operating systems, along with knowledge of networking concepts, is essential. Excellent communication skills and the ability to work independently and in a team are also required.

The position is open until filled, and we are looking for candidates who have experience in the field, a strong work ethic, and the ability to work well in a team. The ideal candidate will have a bachelor's degree in a relevant field and be proficient in using Microsoft Office Suite. The workplace is a modern, open-concept office with plenty of natural light and comfortable seating. The position requires a minimum of 40 hours of work per week, and the salary is competitive and commensurate with experience. Candidates should be prepared to undergo a background check and drug test as part of the hiring process.

• Provide first-line IT support to employees
• Troubleshoot hardware and software issues
• Assist in the maintenance and upgrade of IT infrastructure
• Monitor system performance
• Manage user accounts
• Ensure the security and integrity of IT systems
• Strong background in IT support
• Experience in troubleshooting and resolving technical issues
• Proficiency in Windows and macOS operating systems
• Familiarity with networking concepts
• Excellent communication skills
• Ability to work independently and as part of a team