IT Support Specialist

Jasper Heath LLC; Hartford (CT); On-site; USD 55,000 - 71,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Professional development opportunities

Job summary

Jasper Heath LLC in Hartford, Connecticut, is seeking an IT Support Specialist for a full-time role. You will troubleshoot hardware and software issues, assist users, and maintain IT systems to keep operations running securely and efficiently.

The position offers a competitive compensation package, with a salary range of $55,000 to $70,566 per year, plus health insurance, retirement plans, and professional development opportunities.

Qualifications

• Bachelor's degree in a related field and at least two years of relevant experience.
• Experience troubleshooting hardware and software issues.
• Familiarity with Windows and macOS operating systems.
• Strong communication skills and teamwork.

Responsibilities

• Troubleshoot hardware and software issues.
• Assist users with software applications.
• Maintain IT systems and collaborate with the IT team.

Skills

IT support

Troubleshooting hardware

Troubleshooting software

Windows

macOS

Productivity software

Communication skills

Education

Bachelor's degree in related field

Job description

Jasper Heath LLC, a growing company based in Hartford, Connecticut, is seeking an IT Support Specialist. This is a full-time position that offers a competitive compensation and benefits package.

Your day-to-day tasks will include troubleshooting hardware and software issues, assisting users with software applications, and maintaining our IT systems. You will work closely with our IT team to ensure that our technology systems are running efficiently and securely.

As an IT Support Specialist at Jasper Heath LLC, you will be part of a dedicated team in the bustling city of Hartford, Connecticut. You will have the opportunity to work in a modern office environment and collaborate with a diverse group of professionals.

The salary for this position ranges from $55,000 to $70,566 per year, depending on the candidate's experience and qualifications. The role involves managing daily operations, coordinating with team members, and ensuring tasks are completed efficiently. Employees will use standard office software and may require proficiency in specific tools depending on the department. The workplace is a modern office environment with open spaces for collaboration and individual workstations. Candidates should have a bachelor's degree in a related field and at least two years of relevant experience. Additional benefits include health insurance, retirement plans, and professional development opportunities. Further details about the benefits package will be discussed during the interview process.

To excel in this role, you should have a strong background in IT support, with experience in troubleshooting hardware and software issues. You should be comfortable working independently and as part of a team. Familiarity with Windows and macOS operating systems, as well as experience with common productivity software, is a plus. Strong communication skills are essential, as you will be assisting users from various departments.

Troubleshooting hardware and software issues, assisting users with software applications, maintaining IT systemsBackground in IT support, experience in troubleshooting hardware and software issues, familiarity with Windows and macOS, experience with common productivity software