IT Support Specialist

Heath Garnet LLC; Columbus (OH); On-site; USD 57,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Paid time off

Job summary

Heath Garnet LLC in Columbus, OH seeks an IT Support Specialist to join our collaborative team and safeguard our technology environment. You will provide technical assistance, troubleshoot issues, and configure new systems to ensure smooth operations.

The ideal candidate holds a bachelor’s degree in Computer Science or related field, with at least three years of IT support experience, strong problem-solving skills, and proficiency with Windows and Mac OS, plus familiarity with network security

Qualifications

• Bachelor's degree in Computer Science or a related field.
• At least three years of IT support experience.
• Experience with Windows and Mac operating systems.
• Familiarity with network security protocols.
• Strong problem-solving skills.
• Ability to work independently.

Responsibilities

• Providing technical assistance to employees.
• Troubleshooting hardware and software issues.
• Installing and configuring new systems.
• Maintaining network security and data integrity.

Skills

Problem-solving

Independent work

Windows OS

Mac OS

Network security protocols

Education

Bachelor's degree in Computer Science or related field

Job description

Heath Garnet LLC, a well-established IT solutions company, is seeking a dedicated IT Support Specialist for a full-time position in Columbus, OH. Join a dynamic and innovative team where your expertise will be vital in maintaining our technological infrastructure.

As an IT Support Specialist, you will provide timely technical assistance to employees, troubleshoot hardware and software issues, install and configure new systems, and ensure the smooth operation of our IT environment. You will also maintain network security and data integrity.

You will be part of a collaborative team in Columbus, OH, working closely with other IT professionals to deliver exceptional service to clients. The workplace is known for its supportive and inclusive culture, fostering a productive and engaging work environment.

This position offers a competitive compensation ranging from $57,000 to $85,121 per year. Benefits include comprehensive health insurance, a retirement savings plan, and paid time off.

The ideal candidate will have a bachelor's degree in Computer Science or a related field, along with at least three years of IT support experience. Strong problem-solving skills and the ability to work independently are essential. Proficiency in Windows and Mac operating systems, along with experience in network security protocols, is highly desirable.

• Providing technical assistance to employees
• troubleshooting hardware and software issues
• installing and configuring new systems
• maintaining network security and data integrity.
• Bachelor's degree in Computer Science or a related field
• at least three years of experience in IT support
• strong problem-solving skills
• ability to work independently
• proficiency in Windows and Mac operating systems
• experience with network security protocols.