IT Support Specialist

Massachusetts Institute of Technology; Cambridge (MA); On-site; USD 60,000 - 75,000; Full time

Job summary

Massachusetts Institute of Technology’s Laboratory for Nuclear Science in Cambridge, MA is seeking an Information Technology Support Specialist to provide direct desktop and end-user technology support for the two LNS facilities in Cambridge and Middleton and to analyze and resolve IT hardware, software, network, and security issues on a day-to-day basis.

The role also serves as the primary user-facing contact for assigned incidents and service requests, ensuring timely resolution and a high

Job description

INFORMATION TECHNOLOGY (IT) SUPPORT SPECIALIST, Laboratory for Nuclear Science, provides direct desktop and end-user technology support for the two LNS facilities in Cambridge and Middleton and is responsible for analyzing and resolving Information Technology (IT) hardware, software, network, and security issues on a day-to-day basis and serving as the primary user-facing contact for assigned incidents and service requests.
The full job description is available here: https://web.mit.edu/lns/jobs/