IT Support Specialist

Iris Stone Group; Austin (TX); Híbrido; USD 75.000 - 95.000; Tempo integral

Resumo da vaga

Iris Stone Group in Austin, TX is seeking a full-time IT Support Specialist to keep our systems running smoothly and our team connected. You will troubleshoot issues, set up equipment, and maintain our IT infrastructure to support daily operations.

The ideal candidate has a bachelor's degree in a related field, at least 3 years of IT support experience, and proficiency with common software and hardware. This role offers a flexible work arrangement with a mix of remote and in-office work.

Qualificações

• Bachelor's degree in a related field
• At least 3 years of relevant IT support experience
• Proficiency in industry-standard tools and software
• Strong problem-solving skills
• Excellent communication abilities

Responsabilidades

• Troubleshooting and resolving IT issues, assisting team members with tech problems, maintaining and upgrading IT infrastructure
• Experience in IT support, proficiency in various software and hardware, excellent problem-solving skills, strong communication abilities

Conhecimentos

Troubleshooting

IT support experience

Software proficiency

Hardware proficiency

Problem solving

Communication skills

Formação

Bachelor's degree in related field

Ferramentas

Industry-standard tools and software

Descrição da vaga

Iris Stone Group, based in Austin, TX, is seeking a full-time IT Support Specialist. This role involves providing essential tech support to ensure our systems operate efficiently and our team remains connected.

Your responsibilities will include troubleshooting tech issues, assisting team members with technology problems, and maintaining our IT infrastructure. You'll handle a range of tasks, from setting up new equipment to solving complex technical challenges.

You'll be part of a dynamic team in Austin, TX, collaborating with professionals to keep our operations running smoothly and efficiently.

The compensation for this role ranges from $75,000 to $94,843 per year. Specific details about benefits are not provided.

Candidates must have a strong background in IT support, including experience in troubleshooting and maintaining computer systems. Proficiency in various software and hardware, along with excellent problem-solving skills and strong communication abilities, is essential.

The position requires a bachelor's degree in a related field, at least 3 years of relevant experience, and proficiency in using industry-standard tools and software. The workplace is flexible, with a mix of remote and in-office work arrangements, and candidates should be comfortable with both environments. The company values collaboration, innovation, and continuous learning, and candidates should be able to demonstrate these qualities in their application materials and interviews.

• Troubleshooting and resolving IT issues, assisting team members with tech problems, maintaining and upgrading IT infrastructure
• Experience in IT support, proficiency in various software and hardware, excellent problem-solving skills, strong communication abilities