Hybrid IT Support Specialist | Troubleshooting & IT Infra

Iris Stone Group; Austin (TX); Híbrido; USD 75 000 - 95 000; Tempo integral

Resumo da oferta

Iris Stone Group in Austin, TX is seeking a full-time IT Support Specialist to keep our systems running smoothly and our team connected. You will troubleshoot issues, set up equipment, and maintain our IT infrastructure to support daily operations.

The ideal candidate has a bachelor's degree in a related field, at least 3 years of IT support experience, and proficiency with common software and hardware. This role offers a flexible work arrangement with a mix of remote and in-office work.

Qualificações

• Bachelor's degree in a related field
• At least 3 years of relevant IT support experience
• Proficiency in industry-standard tools and software
• Strong problem-solving skills
• Excellent communication abilities

Responsabilidades

• Troubleshooting and resolving IT issues, assisting team members with tech problems, maintaining and upgrading IT infrastructure
• Experience in IT support, proficiency in various software and hardware, excellent problem-solving skills, strong communication abilities

Conhecimentos

Troubleshooting

IT support experience

Software proficiency

Hardware proficiency

Problem solving

Communication skills

Formação académica

Bachelor's degree in related field

Ferramentas

Industry-standard tools and software

Descrição da oferta de emprego

Iris Stone Group in Austin, TX is seeking a full-time IT Support Specialist to keep our systems running smoothly and our team connected. You will troubleshoot issues, set up equipment, and maintain our IT infrastructure to support daily operations.

The ideal candidate has a bachelor's degree in a related field, at least 3 years of IT support experience, and proficiency with common software and hardware. This role offers a flexible work arrangement with a mix of remote and in-office work.