IT Support Specialist

Northwind Iris LLC; Chicago (IL); On-site; USD 56,000 - 85,000; Full time

Job summary

Northwind Iris LLC in Chicago, IL is seeking a full-time IT Support Specialist to assist employees and clients with hardware and software issues. The role requires strong problem-solving skills, familiarity with Windows and macOS, and the ability to support network systems.

The ideal candidate has IT support experience, can document processes, and may have Python or JavaScript skills to help automate tasks. You will join a collaborative IT team in a central office with growth opportunities.

Qualifications

• Strong IT support background and a proven ability to resolve technical issues.
• Comfortable with both hardware and software and have a good understanding of network systems.
• Experience with Windows and macOS, and proficiency in programming languages like Python or JavaScript.

Responsibilities

• Troubleshoot hardware and software issues.
• Assist with network and system installations.
• Provide training and documentation for new technologies.
• Provide technical support to employees and clients across the region.

Skills

IT support

Hardware troubleshooting

Software troubleshooting

Networking knowledge

Windows

macOS

Python

JavaScript

Job description

Northwind Iris LLC, a leading logistics and supply chain management company based in Chicago, IL, is seeking a full-time IT Support Specialist. This role involves providing technical assistance and support to employees and clients across the region.

As an IT Support Specialist, you will troubleshoot hardware and software issues, assist with network and system installations, and provide training and documentation for new technologies. You will collaborate with the IT team to ensure the smooth operation of systems and networks.

You will join a dedicated team at Northwind Iris LLC in Chicago, IL. Our office is centrally located, providing easy access for employees.

The compensation range for this position is $56,000 to $85,312 per year, depending on experience and qualifications. Additional benefits are not specified.

To excel in this role, you should have a strong IT support background and a proven ability to resolve technical issues. You should be comfortable with both hardware and software and have a good understanding of network systems. Experience with Windows and macOS, and proficiency in programming languages like Python or JavaScript, is beneficial.

The position offers a attractive compensation and benefits package.

Providing technical support to employees and clients, troubleshooting hardware and software issues, assisting with network and system installations, and creating training and documentation for new technologies.Strong background in IT support, experience with hardware and software troubleshooting, good understanding of network systems, experience with Windows and macOS operating systems, and proficiency in programming languages such as Python or JavaScript.