IT Support Specialist

Sterling Atlantic Corp.; Jackson (TN); Presencial; USD 35.000 - 45.000; Tempo integral

Benefícios oferecidos por esta vaga

Health insurance

Retirement plans

Resumo da vaga

Sterling Atlantic Corp. is seeking a full-time IT Support Specialist to provide essential technical support to employees in a bustling Austin, TX office. You will troubleshoot hardware and software issues, assist users with software applications, and maintain IT infrastructure to ensure smooth operations.

The role requires a high school diploma or equivalent and 2–3 years of related experience. You will collaborate with a dedicated IT team, share knowledge, and contribute to a reliable,

Qualificações

• High school diploma or equivalent required.
• 2–3 years of related experience.
• Strong knowledge of computer systems and networks.
• Good problem-solving skills.
• Basic scripting knowledge preferred.

Responsabilidades

• Troubleshoot hardware and software issues.
• Assist users with software applications.
• Maintain IT infrastructure.

Conhecimentos

Troubleshooting hardware

Software support

IT support tools

Formação

High school diploma or equivalent

Ferramentas

Microsoft Office Suite

Descrição da vaga

Sterling Atlantic Corp., a leading technology company based in Austin, Texas, seeks a full-time IT Support Specialist to provide essential technical support to employees.

The IT Support Specialist will troubleshoot hardware and software issues, assist users with software applications, and maintain IT infrastructure. You will collaborate with the team to ensure smooth operations and provide timely solutions.

This role involves working in a dedicated IT team in Austin, TX. You will share knowledge and expertise with colleagues in a collaborative environment to deliver top-notch service.

The annual salary for this position ranges from $35,000 to $45,437, with the exact amount determined by the candidate's experience and qualifications. Benefits are not specified, but the role typically includes health insurance, retirement plans, and possibly other perks depending on the company's policies. The position requires a high school diploma or equivalent, and candidates should have a minimum of 2-3 years of experience in a related field. The workplace is a bustling office environment, where employees are responsible for tasks such as data entry, customer service, and administrative support. The role involves using standard office software like Microsoft Office Suite, and there may be opportunities for professional development and growth within the company.

To excel in this role, you should have a thorough understanding of computer systems and networks, strong problem-solving skills, and experience with IT support tools. Basic knowledge of scripting languages is also preferred. You should be able to work independently and as part of a team, with excellent communication skills.

• Troubleshoot hardware and software issues
• assist users with software applications
• maintain IT infrastructureUnderstanding of computer systems and networks
• strong problem-solving skills
• experience with IT support tools
• basic knowledge of scripting languages