IT Support Intern: Learn & Troubleshoot Enterprise Systems

Intermountain Healthcare Inc.; United States; On-site; USD 27,000 - 34,000; Full time

Job summary

Intermountain Health St Vincent Regional Hospital in Billings, MT is seeking an IT Intern to gain hands-on experience deploying, supporting, and troubleshooting computers and devices. The role is in-person at the St Vincent Regional Hospital.

Under supervision, you will document issues in the ITIL system, support new and existing systems, and learn to implement security policies while helping the team meet its goals.

Qualifications

• High School Diploma or equivalent required.
• Strong written and verbal communication skills.
• Ability to learn and document issues clearly.
• Experience in IT helpdesk or support role preferred.

Responsibilities

• Learn to resolve minor computer issues under supervision.
• Document notes and resolutions in ITIL ticketing system.
• Support new and existing systems and stay updated on tech changes.
• Implement enterprise security policies under guidance.
• Assist with projects supporting department goals.

Skills

Basic computer hardware

Communication skills

Prioritization

Customer service

Education

High School Diploma or equivalent

Job description

Intermountain Health St Vincent Regional Hospital in Billings, MT is seeking an IT Intern to gain hands-on experience deploying, supporting, and troubleshooting computers and devices. The role is in-person at the St Vincent Regional Hospital.

Under supervision, you will document issues in the ITIL system, support new and existing systems, and learn to implement security policies while helping the team meet its goals.